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Getting Help

If you run into issues with any SixM script, we’re here to help.

Discord Support

The fastest way to get support is through our Discord server:

Join SixM Discord

Open a support ticket and our team will assist you.

Before Opening a Ticket

To help us resolve your issue faster, please have the following ready:
  1. Script name — Which SixM script are you using?
  2. Framework — QBCore, ESX, QBox, or Standalone?
  3. Error messages — Copy the full error from your server console (F8 or txAdmin)
  4. Config changes — Did you modify the default configuration?
  5. Server artifacts — What FiveM artifacts version are you running?
  6. Dependencies — List other scripts that might interact with the one having issues

Common Issues

IssueSolution
Script not startingCheck server.cfg — is it ensured after dependencies?
SQL errorsMake sure you imported the .sql file into your database
Missing dependenciesInstall required dependencies (ox_lib, oxmysql, etc.)
UI not showingClear your FiveM cache: delete the cache folder in FiveM app data
Permissions errorCheck your framework’s permission/job system configuration

Refund Policy

Please review our Terms of Service for information about refunds and our refund policy.